How do I enable / disable SMS on bounce?

The SMS on bounce feature allows you to send an automated email SMS to contacts whose emails have bounced, asking them to update their contact details in the system. When your contact replies to your SMS, their details are automatically updated.

To enable this feature:

  1. Click the gear icon at the bottom left of the screen. This will open the Settings dashboard.
  2. Click on SMS on Bounce in the left-hand navigation.
  3. Click on the checkbox at the top of the screen to enable or disable the SMS on bounce feature.

You can also customise the message in your bounce SMS from this screen.