How do I add a new user?

  • Hover over your username in the navigation and click My Customers.
How do I add a new user - menu preview
  • Check the checkbox of the main account and click New > User to create a user.
How do I add a new user - menu preview - new
  • Fill in the user details in the following three tabs:


Basic: Fill in the basic details of the new user.

  • Name
  • Email Address
  • Telephone
  • Mobile

Authentication: Create a username, and assign a password. The API Key is optional. Click Generate to create an API key for the user.


Select the user’s preferred language for the platform.

Access Rights

Set up the rights that your created user is allowed to have.

  • Contacts
  • Messages
  • Campaigns
  • Landing Pages
  • Queue
  • Reporting
  • My Account
  • Advanced
  • Transactional Mail
  • Transactional SMS
  • Users & Customers
  • API