How do I create an email from a PDF file?

Emails can’t be created directly from a PDF. You will need to compose your email using one of our templates or by converting your PDF into HTML. This can be done by a graphic designer.

Once you have the HTML, you can add it to the message source code using the Source icon in the editing panel. This switches the view and your email’s source code will display. Once you’ve pasted the HTML code, switch back to normal view by clicking the Source icon again.

We don’t recommend that the PDF be converted to a flat image, as emails composed entirely of images have low delivery rates and can sometimes be mistaken for spam. Email best practice dictates that the PDF either be sent as an attachment or be converted into a balance of text and images.

Alternatively, add your PDF as an attachment to your email in message composition. To do this:

  • Click Add Attachment on the top bar.
  • Click Browse Computer to find and upload the file from your computer.
  • Click Attach once the PDF is uploaded.

If you can’t upload attachments, contact Support. If attachment are available on your package, they can enable this for you on your account.

Attachment size is limited to 3MB, but we recommend keeping it under 1MB as the larger the size of the email the more chance there is of it being rejected by receiving servers.