System Notifications

Release Notes Version 2023.1.1

In this release: While importing an email contact list, you can now tag all the contacts in that import and create a new tag if necessary – plus, all new and existing contacts will be tagged if they’re part of the list you’re importing; to better align our email reports with industry standards, we’ve updated table headings in the Detailed Email Report with standard terms for metrics; when checking whether an SMTP domain is validated for sending, Everlytic will ignore the casing of characters in the domain name; you will again be able to conveniently share email performance reports using share links from the Share Report modal; we’ve improved loading performance on Customer Profiles and compatibility for some foreign language characters on the SMS builder.

2023-01-17T12:25:49+02:0017/01/2023|

Incident Report: Connectivity Issues in United States Region

Between 7:34 PM and 8:51 PM, customers may have experienced issues connecting to Everlytic services hosted in the United States region. The incident was caused by an internet connectivity issue within the AWS us-east-2 region.

2022-12-15T11:46:28+02:0009/12/2022|

Release Notes Version 2022.12.1

In this release: You can now create more strategic workflows thanks to a combination of AND / OR conditions in start events and unenrolment triggers; we have removed the option of exporting data from Share Reports to ensure continued data security for our clients; you’ll now have improved browser compatibility when using the New Contact Manager on Safari browsers; when using the product block in the Email Builder, discounted pricing will now display as expected; we’ve improved how list subscriptions are ordered on the Contact Profile of the New Contact Manager; when choosing a background or text colour in the Email Builder, the formatting of the associated hex codes and their relevant colours will now render as expected.

2022-12-02T15:52:04+02:0002/12/2022|

Release Notes Version 2022.11.3

In this release: Single and batch transactional SMS sending have been split into separate queues; the new emoji picker works as expected throughout the platform; and when sending yourself personalised test SMSs from a workflow, the shortened links will work as expected.

2022-11-18T14:56:03+02:0018/11/2022|

Release Notes Version 2022.11.2

In this release: Performance improvements have been made on the transactional SMS sending API; Facebook posting should work as expected again; SMS recipients can now opt out of your messaging using additional words; loading performance was improved on the transactional SMS dashboard; email tests now send to all test contacts as expected; UI issues were resolved on the new contact profile page, and links shortened in SMS now function correctly in all instances.

2022-11-11T13:04:11+02:0011/11/2022|

Incident Report: Transactional SMS API Changes

New System Notification Overview On 4 November 2022, we changed our transactional SMS API call, removing transaction IDs from the response. This was to improve the performance of transactional SMS by sending transactional SMSs asynchronously. The problem When sending transactional SMSs, the API [...]

2022-11-09T10:16:54+02:0007/11/2022|

Release Notes Version 2022.11.1

In this release: Add configurable call-to-action buttons to your product lists; when a subscriber triggers an automated email in a workflow, the resulting email will be sent to them once; and if you’re sending emails from a personalised “from” address, improvements to our domain verification will ensure that they get sent.

2022-11-04T14:46:36+02:0004/11/2022|

Release Notes Version 2022.10.4

In this release: We will now inform you if your domains have active DMARC and BIMI records; you can now get even more creative with emojis in your emails thanks to our updated library and tag-based emoji search functionality; and you will receive the expected notifications when someone subscribes (or resubscribes) to your list.

2022-10-31T16:19:52+02:0031/10/2022|

Release Notes Version 2022.10.3

In this release: You can now send email tests to more than one email address using a comma separator.

2022-10-24T16:59:00+02:0024/10/2022|

Release Notes Version 2022.10.2

In this release: When you view your email delivery stats on the original Transactional Email Dashboard, your list entries will be ordered by creation date; and when using the Stagger function, your email sends will now go out as expected and the Play/Continue button will display correctly.

2022-10-14T14:12:32+02:0014/10/2022|