I need more credits, how do I top-up my quota?

You can purchase top-up credits in My Account > Billing > Buy Credits or Monthly Plans. Follow these steps to buy more pay-as-you-go email or SMS credits:

  1. Click Purchase on the right of the Top-up you would like.
    • Top-up credits can be purchased for either Pay As You Go or Monthly SMS and Email packages.
    • A summary will outline the details of the order including your current package plus the total amount due including VAT.
  2. Select your preferred payment method.
  3. Click Confirm Order to proceed.
  4. You will be invoiced for the upgrade.

If you have a permanent increase in sending volumes, you might want to consider upgrading your package.

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