How do I add a department?

To add a new department, click My Account > My Customers in the main menu.

First check the checkbox of the main account. Click New > Department to create a department.


Customer Details: Fill in the basic details of the new department.

  • Name (Required)
  • Email Address (Required)
  • Parent
  • Address
  • State or Province
  • Postal or Zip Code
  • Telephone
  • Website URL
  • Country
  • Industry
  • Status
  • Unique Import Identifier
  • Customer Account Manager


Basic: Fill in the basic details of the new user.

  • Language
  • Time Zone

Template Colours: Set up the colours of the template.

  • Page Colour
  • Body Colour
  • Title Colour
  • Button Colour
  • Text Colour

Public Branding: Define the branding settings.

  • Header Colour
  • Menu Colour
  • Submenu Colour
  • Header Logo
  • Footer Logo


Update My Profile Settings: Define subscription settings in 'Update My Profile' page.

  • Allow contacts to subscribe to any public lists you have created.

Contact Unsubscribe Settings: Define what happens when a contact unsubscribes from a list.

  • Turn contacts off if they unsubscribe from a list.

Visible Update My Profile Fields: Define what can be seen when a contact clicks 'Update My Profile'.

  • Email Address
  • Mobile Number
  • First Name
  • Last name
  • Title
  • Date of birth
  • Gender
  • Marital status
  • Education level
  • Address
  • City
  • Postal/ZIP code
  • Province/State
  • Country
  • Home number
  • Work number
  • Fax number
  • Company
  • Department
  • Position
  • Industry
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