Classic Composition

Message composition involves importing and editing content. Click Email > Create Email to open the email editor.


This is an overview of the Classic composer. For a step-by-step process on creating an email, read our Email Overview.

The editing panel features the text box displaying your content and the WYSIWYG editor menu buttons. When you're  working inside the editing panel, the area will be highlighted by a yellow border. The editing panel is framed by two tabs:

  • HTML
  • Text



This is the default panel for composing emails. You can see all the design elements of your message, copy and paste text into this panel, as well as upload and insert images.

Using the WYSIWYG toolbar, you can edit the text, add images, and use personalisation to build your email.

Hyperlinking Images/Text

You can direct your contacts to external links using hyperlinking on images and text.

  1. Click the image or double click the text so it's highlighted, and click the Link icon on the WYSIWYG Toolbar.
  2. Specify what type of Link you want to use.
    • URL: A link to a webpage
    • Link to anchor in the text: Links to text in the mailer to get to it faster.
    • Email: Links to an email address where the contact can send an email.



In the event that some subscribers can't receive HTML content (such as email with many images and rich design), you can enable a plain text version that the system will send to them.

  • Copy from HTML: Click Copy from HTML to get the text version of the HTML mail.
  • Automatically Extract: Extracts text from an HTML file and creates a text only version.
  • Import from URL: Extracts the HTML from a URL and creates a text version of the website.
  • Add Personalisation: You can add personalisation tags to the plain text version by clicking Add Personalisation.


You can add attachments to your message if this feature is enabled on your account. Click Add Attachment to find and upload the file from your computer.


You'll be able to view your attachments in the Add Attachment modal. Here you can view the size of the attachment, or delete it by clicking the red dustbin.



The WYSIWYG Editor

If you've pre-selected a template and customised the design, you can start editing the content using the What You See Is What You Get (WYSIWYG) editor. The editor displays the icons you'll use to format your mail, copy/paste text, and upload images. Hover your cursor over each icon to view the hover-text description.


Editing Text

You can use the WYSIWYG editor to format and style the text in the body of your email. The styling buttons work the same as they do in any other text editor (such as MS Word). Some functions are:

PastePastes any copied text into the editing panel, retaining the formatting in the text.
Paste as plain textRemoves all formatting and pastes plain text into the editing panel.
Paste from WordPasts a 'clean' version of any text copied from a Microsoft .Word document
Formatting stylesApply predefined styles to your text as required. Highlight the text you need to edit and click on the drop-down of this icon for the style options to display.
Insert/Remove Numbered ListArrange your content in a numbered list. Highlight the text paragraphs and click on this icon to apply or remove a numbered list. Each paragraph is a treated as a separate list item.
Insert/Remove Bulleted listArrange your content in a bullet list. Highlight the text paragraphs and click on this icon to apply or remove bullet formatting.

You can use the editor to insert or remove links to external webpages or to locations within the email itself. External links can be used to create a 'Read More' link at the bottom of an article summary, which directs your contact to an external page. Anchor links are useful when creating an index at the beginning of a newsletter with many sections.

LinkInsert links to webpages, email addresses and anchors. Highlight your text and click on this icon. Select the link type from the drop down and fill in the fields.
UnlinkRemove an existing link from text. If you're changing an existing link, use this to remove it completely before recreating the link.
AnchorInsert anchor tags into the body of your message. Anchors are used to create easy navigation within the email by linking text to text within your mail. When contacts click on that piece of linked text, it will take them to the anchor in the body of your mail.

Follow these steps to insert an anchor:

  1. Click your cursor onto the area where you'd like the anchor to go.
  2. Click the Anchor icon in the editing toolbar.
  3. Enter a name for your anchor. Keep it short and descriptive so that you can remember it easily.
  4. Click OK.
  5. Highlight the text that you want the anchor to link to. When your contact clicks the anchor, it will automatically take them to this part of the email.
  6. Click Link. 
  7. Set the link type to 'Link to anchor in the text' and use the drop-down menu to select your anchor.
  8. Click OK.


Upload and insert images into your mail using the image icon. Images can’t be copied and pasted into your mail, because subscribers won’t be able to view them this way. You have to upload your images so that your subscriber's email client can access them from your server and display them in the email. Follow these steps when uploading images:

  1. Click your cursor in the body of the email where you'd like the image to go.
  2. Click the Image icon.
  3. Click Browse Server.
  4. Click Choose File to browse for images on your PC.
  5. Select the relevant file and click Open.
  6. The file will be uploaded automatically.
  7. Double click the image to select it. You'll see a preview in the Image Properties window.
  8. The image properties will display and you can choose to left- or right-align the image, give it a border and adjust spacing between the text and image.
  9. Enter the Alternative Text. It's always good practice to include it into your images with a name that explains the content and function of the image.
  10. Click OK when you're done.

Once the image has been inserted, you can right-click on it to access the image properties.

Screenshot of Image Properties Screen

Screenshot of Image Properties Screen


You can insert a table into your message by following these steps:

  1. Click your cursor in the body of your mail where you'd like the table to go.
  2. Click the Table icon.
  3. Select the number of rows and columns, and set general table specifications.
  4. Click OK to insert.


You can right-click the table to access the table properties.

Other Composition Methods

You can also upload a ZIP file or import from a URL. These options are ideally used when you've selected a blank template to work from and want to import your own newsletter layout and design.

You have the following options for importing content in the HTML editor:

  • Upload ZIP: Click Upload ZIP to import an HTML file that contains the design and content of your newsletter.
  • Import from URL: If your newsletter content is on your website or online, follow these steps:
    1. Click the Import from URL checkbox.
    2. Enter the web address in the 'Import from' field.
    3. Choose to fetch the content now if you want to edit and send it immediately.
    4. Click Import.

Note: If you’re going to schedule the mail to go out at 10:00 am the next day, the design will be imported from the URL at the time when the message is scheduled to be sent.

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